Common questions 

What are the payment options? 

Customers can pay for shop purchases and practitioners fees by cash, Visa, Mastercard or Amex.

 

With a 30% deposit, shop purchases (excluding consignment pieces and practitioner fees) can be placed on laybuy. The payments must be finalised within 3 months. 

What is the returns policy? 

Faulty products can be returned to us according to the ACT Consumer Affairs regulations. 

Any other returns are strictly at the discretion of the management. 

Do you offer gift cards?

Gift vouchers can be purchased and must be redeemed within 12 months.